The General Directorate of Identity and Foreigners Affairs – Dubai runs its Humanitarian Cases Committee through an integrated institutional framework that assesses each case on an individual basis. The evaluations consider the unique circumstances of applicants while ensuring alignment with approved humanitarian criteria and legal obligations. This allows for decisions that are tailored yet consistent. GDRFA Dubai has emphasised the committee’s role in delivering responsible outcomes.
The committee’s operations reflect the Dubai Government’s people-centred vision, which prioritises individuals in administrative processes. The authority noted that the framework promotes UAE values of tolerance, solidarity and respect for human dignity in its responses to exceptional circumstances. Detailed reviews help achieve fair and transparent results for all involved parties.
Lieutenant General Mohammed Ahmed Al Marri, Director-General of GDRFA Dubai, said addressing humanitarian cases extends the emirate’s approach of placing people first. “At GDRFA Dubai, we regard every humanitarian case as a responsibility and a trust that requires understanding, careful assessment and a genuine commitment to identifying every possible solution,” he said. Al Marri added that the framework combines compliance with legislation and flexibility to address exceptional cases. “We ensure that our institutional framework combines full compliance with legislation and the ability to respond to exceptional circumstances with responsibility and flexibility, preserving human dignity and reflecting the UAE’s deeply rooted humanitarian values,” he said.
GDRFA Dubai said the first-half results illustrate its model of integrating service efficiency with fairness and humanitarian responsiveness. The directorate indicated this builds public confidence in its services. It will continue to develop the humanitarian case management framework to boost readiness and adaptability.
A separate WAM report published in July 2026 showed that GDRFA Dubai processed over 7 million entry permits and residency permits in the first half of 2026. The humanitarian reviews constitute one element within these broader operations. Figures from the directorate demonstrate the significant workload managed alongside specialised humanitarian efforts.
According to WAM, GDRFA Dubai strengthened its humanitarian care system in July 2026 through a shelter center in Al Awir that forms part of the Violators and Foreigners Follow-up Department. The center supplies temporary accommodation, healthcare services and other forms of support to affected individuals. This resource complements the committee’s case reviews by offering on-site assistance to those requiring humanitarian intervention.
