The tool, available on DEWA’s website and smart app, uses a simple questionnaire to generate a personalized report that analyzes consumption patterns and offers practical tips for improvement, according to the authority. Customers receive an efficiency score along with tailored recommendations to reduce waste. This initiative forms part of DEWA’s Smart Living program designed to encourage behavioural changes among residents. The platform allows users to compare their usage with similar households, fostering greater awareness of efficiency opportunities.
DEWA empowers customers to make more sustainable decisions through Consumption Assessment Tool, as highlighted in the utility’s latest efficiency campaign. By integrating insights from behavioural science, the tool sends timely notifications to prompt adjustments in consumption habits during peak summer months, DEWA reported. The approach encourages households to manage resources more effectively and evaluate the impacts of their choices. These digital services aim to reshape daily routines without compromising comfort.
The Consumption Assessment Tool is one of several digital services DEWA has deployed under its My Sustainable Living Programme. Other features include high water usage alerts and an away mode for when homes are unoccupied, the authority reported. These tools collectively aim to optimize resource use and support lower utility bills for participants. DEWA has positioned the services as accessible options for all residential customers.
DEWA’s efforts align with the emirate’s Demand Side Management Strategy that targets a 30 percent reduction in energy and water consumption by 2030, according to the authority’s sustainability reports. The utility has published annual sustainability reports detailing progress toward these goals since 2013. Such measures support Dubai’s broader clean energy objectives and contribute to lowering the carbon footprint associated with household consumption.
Residential customers have praised the accessibility of these smart programmes in feedback compiled by DEWA. The current summer campaign builds on that response by emphasizing easy-to-use digital solutions for efficiency gains. Additional details on the full range of tools appear in DEWA’s dedicated resources for seasonal consumption management.


